6 Questions To Ask Your Jeweler This Holiday Season

Life & Home>Buying Tips

November 29, 2022 | Read time: 2

Giving the gift of jewelry is a timeless way to delight the special people in your life. But jewelry can also be an investment. So before you leap on that Black Friday or Cyber Monday discount from your favorite jeweler, here are six questions to ask:

  1. What can you tell me about the piece?
  2. Can I customize it?
  3. Do you offer aftercare?
  4. Do you certify?
  5. What is your return policy?
  6. What are your payment options?

Holiday Jewelry Buying Questions:

1. What can you tell me about the piece?

From color and clarity to cut and carat, there’s a lot to know when selecting fine jewelry. Your jeweler should be able to tell you valuable information about the piece that you wouldn’t necessarily find online, including:

  • Where the piece was made (and how)
  • The cut and quality of the gemstones
  • Precious metal type and weight
  • Hallmarking

2. Can I customize it?

The ability to customize your jewelry can be helpful in many ways. For example, you may need to change the size of a ring or add an inscription. You may like the style and gemstone but prefer a different metal. And you may even want to ask if you can have something made to match.

Your jeweler should be able to help you with these requests, but you’ll also want to ask if customizing is part of whatever discount they’re running.

3. Do you offer aftercare services?

To keep your jewelry sparkling and shining for years, ask if the jeweler offers repair, cleaning, ring resizing, engraving and custom design services. Many jewelers offer guarantees and will repair defective parts like clasps or prongs free of charge.

 

4. Do you offer jewelry certification?

Jewelry certification can give you peace of mind about the quality and value of your purchase. Grading and certification are most commonly offered for diamonds but may be available for other gemstones. You’ll want to make sure you also ask how much it costs and what certifying institute or process they use.

5. What are the warranty and return policies?

What if you’re buying for a loved one, and it turns out they already have something similar? As with any major purchase, be sure the jeweler’s warranty and return policies are clearly stated—and you understand them—before making your purchase.

6. What payment options do they offer?

The right jeweler can help you select the perfect piece and offer flexible payment options to meet your needs. When you’re ready to surprise someone special today but want or need to pay over time, find a jeweler that provides financing options (like Synchrony’s jewelry retail partners) that allow you to pay for your purchase over time.*

See more tips on purchasing jewelry and enjoying the luxury of time with the Synchrony Luxury Credit Card. Then find a jeweler near you who can help you select the perfect gift today!

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