The J.Crew Credit Card Experience

Manage your account, view rewards, pay your bill and more.

FAQ

Have questions? We have answers.

What are the benefits of a J.Crew Credit Card or J.Crew Mastercard?

Earn rewards when you shop at J.Crew or J.Crew Factory. Cardmembers with NAVY Access earn 5% back in rewards while GOLD Access cardmembers earn 7.5% back in rewards.* With the J.Crew Mastercard you earn 2.5% back in rewards on gas & grocery store purchases and 1.25% on every other purchase where Mastercard is accepted.*

Where can I use the J.Crew Credit Card and J.Crew Mastercard?

The J.Crew Credit Card and J.Crew Mastercard can be used to make purchases at J.Crew and J.Crew Factory stores or websites. Additionally, the J.Crew Mastercard can be used anywhere else a Mastercard is accepted.

How do I apply for a J.Crew Credit Card or J.Crew Mastercard?

To get started, speak to an associate at a J. Crew or J.Crew Factory store or visit www.jcrew.com/credit
Complete the application form.
If you are approved instantly, your temporary account number will be provided. With this number, you can shop using your card in stores or online at our brands and it is valid for 15 days.
Your new credit card will be sent to you in the mail within the next 7 - 10 business days.

If you are not approved instantly, it may take up to 10 days to learn more about your application status via mail or email.

As a Cardmember, how do I log in to my online account?

When you receive your new card in the mail and have your account number, click manage my account (above) and click Register. Enter the required information and create a username and password.

As a cardmember, how do I ensure I am receiving all the rewards associated with my J.Crew Credit Card?

If you are currently enrolled in J.Crew's Passport Program, you can rest assured that you will continue to receive all the benefits associated with your J.Crew Credit Card. Enrollment in J.Crew's Passport Program is required to ensure you receive the benefits of the J.Crew Credit Card. If you are not currently enrolled in Passport, please go here to enroll.

*Purchases subject to credit approval. See the J.Crew Passport Membership Program Terms for details and restrictions.

The J.Crew Mastercard is issued by Synchrony Bank pursuant to license by Mastercard International Incorporated. Mastercard and the circle design are registered trademarks of Mastercard International Incorporated.