Video
November 7, 2019, 9:00 AM EST
Despite the rise of e-commerce, 80% of shopping is still done in store. Learn how brands are attracting in-store customers through immersive in-store shopping experiences.
Synchrony Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this video are the sole opinions of the interviewee. Your receipt of this material constitutes your acceptance of these terms and conditions.
Press Release
03/04/2019
MARCH 4, 2019 - STAMFORD, Conn. – To better understand the transformative effect of artificial intelligence (AI) in the retail industry, Synchrony today released a study, done in partnership with Oxford Economics.
Video
06/09/2023
Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.
Video
12/11/2020
Many businesses have a mobile app — but is that app giving customers what they need? As retailers reimagine their customer touchpoints, apps look like a promising new opportunity.
Video
10/09/2020
Learn about the expanding world of social commerce and how customers have embraced the “see it, click it, pay for it” mentality.
Video
07/20/2020
Data drives opportunities for growth. When you use it to tailor a strategy, you may make stronger, more personal connections with your customers.
WhitePaper
03/18/2019
The transformation in retail is driven mainly by technology and artificial intelligence. Read on to discover five top trends that are changing the way people shop—now and into the future.
WhitePaper
03/04/2019
Our survey findings show that retailers are making meaningful strides in their digital transformation efforts, with AI-powered technologies an increasing focus.
Article
08/17/2023
The relationship between consumers and brands is rapidly changing in the post-COVID environment. Consumers are looking for more control1, and a more personalized experience where brands make them feel special. They want brands to demonstrate their investm
Article
12/08/2022
Listening to the customer helps Synchrony tech and innovation team create better user experiences.
Article
09/14/2022
2022 has proved itself a unique year. This on the heels of a few unique years before it - which may be the understatement of the decade. Market dynamics and consumer expectations are rapidly evolving. Supply chains remain strained.
Article
08/05/2022
Starting a team is hard. There’s a need to build trust, camaraderie, and align on clear goals.