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Guitar Center

Press Release

10/18/2016

Guitar Center and Synchrony Financial Launch New Credit Card Rewards Program

Musicians and music lovers can now earn reward points when shopping for instruments, recording equipment and accessories at Guitar Center, the world’s largest musical instrument retailer.

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Digital Study

Press Release

10/23/2016

2016 Synchrony Financial Sixth Annual Digital Study

No longer just a trend or tool for younger generations, digital shopping has become a way of life, with nearly 70% of consumers surveyed using mobile technology for shopping-related tasks. This dramatic increase in digital shopping behavior signals a main

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Mobile Apps

Press Release

10/24/2016

Synchrony Financial Plug-in Easily Integrates Credit into Retailers’ Mobile Apps

To further enhance the mobile shopping experience for cardholders, Synchrony Financial (NYSE:SYF) has introduced a fully-integrated Synchrony plug-in credit feature for the popular mobile apps of leading retail partners.

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Shopping Study

Press Release

11/03/2016

Synchrony Financial’s Annual Holiday Shopping Study Forecasts Strong Retail Sales Increase between 3.6% and 4.0% with Holiday Shoppers Merry about Finances, Yet Motivated to Manage Budget

Motivated to manage the stress of the season and their budgets, more than half of holiday shoppers plan to start their gift buying earlier this year to find deals and help spread out spending. Heading into the holidays, 55% of survey respondents are merri

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Synchrony

Announcement

11/03/2016

Shop early and often is the new holiday strategy

If a Synchrony Financial survey correctly predicts how this year’s holiday gift-buying season will unfold, shoppers won’t be jamming stores in the traditional Christmas Eve rush for last-minute bargains.

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Travel rewards

Press Release

11/17/2016

CheapOair and OneTravel launch new travel rewards credit cards just in time for the holidays

CheapOair and OneTravel have launched a co-branded credit card program with Synchrony Financial (NYSE: SYF) just in time to book holiday travel. This is the first credit card program from an online travel agency to include a special financing offer(1) to

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Retail Study

Press Release

03/19/2017

Synchrony Financial Looks Ahead to 2030 in Future of Retail Study

Synchrony Financial (NYSE:SYF), a premier consumer financial services company, today released findings from its inaugural Future of Retail: Insight and Influences Shaping Retail Innovation report, examining consumer perspectives and shopping trends expect

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zulily

Press Release

05/09/2017

Synchrony Financial Announces the Signing of a Multi-Year Contract with e-Commerce Retailer, zulily

Synchrony Financial (NYSE:SYF), a premier consumer financial services company, announced today a multi-year contract providing consumer financing for e-commerce leader zulily, llc. For the first-time, zulily will launch a private label credit card program

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Synchrony

Press Release

04/12/2018

Synchrony Opens Emerging Tech Center at the University of Illinois to Develop Artificial Intelligence Solutions

The University of Illinois today announced that Synchrony (NYSE: SYF), a leading consumer financial services company, has opened the Synchrony Emerging Technology Center at the University of Illinois Research Park.

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Loop Commerce

Press Release

05/10/2018

Synchrony to Acquire Loop Commerce to Transform Digital Gifting

Synchrony (NYSE:SYF) today announced a definitive agreement to acquire Loop Commerce, a technology leader in digital and in-store gifting services with its award-winning and patented GiftNow® platform and service.

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Loop

Press Release

06/08/2018

Synchrony Completes Acquisition of Loop Commerce

Synchrony (NYSE: SYF), a premier consumer financial services company delivering customized financing programs, today announced it has completed the acquisition of Loop Commerce – a technology leader in digital and in-store gifting services.

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Belk

Press Release

07/18/2018

Belk and Synchrony Launch Co-Branded Credit Card to Help Customers Earn Rewards Faster

Synchrony (NYSE: SYF), a premier consumer financial services company, and Belk, a private department store company, today announced the new Belk Rewards Mastercard® to make shopping simpler and safer, while enabling customers to earn rewards faster.

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Apps

Press Release

08/23/2018

Synchrony Study: Consumer Adoption of Retailer Mobile Apps Doubles

As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from Synchrony (NYSE: SYF).

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FMJ

Press Release

09/11/2018

New Fred Meyer Jewelers Partnership with Synchrony to Deliver Customers Savings, Special Offers Through Financing Program

As part of its long-term growth strategy, Fred Meyer Jewelers, today announced a partnership with Synchrony (NYSE:SYF), a premier consumer financial services company, to provide financial services programs for jewelry purchases.

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Synchrony

Press Release

10/10/2018

Synchrony and JCPenney Extend Strategic Partnership with New Multi-Year Agreement

Synchrony (NYSE: SYF) and JCPenney (NYSE: JCP) today announced a multi-year extension of their strategic partnership bringing together data analytics and consumer financial services expertise to continue to offer JCPenney customers financing options

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Synchrony

Press Release

10/22/2018

Kenneth Cole Expands Its Digital Shopping Offering with Enhanced Gifting Options Just in Time for the Holidays

Kenneth Cole Productions, Inc., today announced a partnership agreement and launch with Loop Commerce, a Synchrony solution, a leading technology service that makes it easier for consumers to shop online for others.

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The Container Store

Press Release

10/05/2015

Synchrony Financial and The Container Store to Introduce New Consumer Credit Card Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and The Container Store (NYSE:TCS), the nation’s originator and leading retailer of...

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Sleepy

Press Release

10/14/2015

Synchrony Financial and Sleepy’s Extend Consumer Credit Card Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and Sleepy’s, The Only Mattress Professionals,® today announced a multi-year extension...

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CarCareONE

Press Release

10/21/2015

Synchrony Financial Launches CarCareONE Mobile App to Deliver Account Servicing, Store Locator Functionality, and Special Offers to Millions of Cardholders’ Smartphones

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, announces the CarCareONESM mobile application that allows CarCareONE’s millions of...

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Money20/20

Press Release

10/23/2015

Synchrony Financial at Money20/20

Learn more about Synchrony Financial’s digital innovation at Money 20/20, October 25-28, 2015 in Las Vegas, NV. Visit us at Booth #2114 to see how we engage the digital customer and our CEO, Margaret Keane,...

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Holiday Retail

Press Release

11/20/2015

Holiday Retail Sales Driven by Confident Shoppers with More to Spend and More to Buy, Synchrony Financial Study Finds

As consumers deck their halls and hit the malls over the coming weeks, they are doing so with more optimism about their personal finances, according to an independent study1 by Synchrony Financial (...

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Top 10 Trends

Press Release

02/17/2016

Technology Influences Eight of the Top 10 Retail Trends for 2016

The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the...

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Walmart

Press Release

03/31/2016

Walmart’s Family of Cards Makes it as Easy as 3-2-1

Beginning tomorrow, Walmart Credit Card and Walmart MoneyCard holders will have a new tool to help them keep more money in their pocket. It’s as easy as 3-2-1. The new, simplified rewards value proposition – 3-2-1 Save – brings...

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New Marvel MasterCard

Press Release

04/12/2016

Unlock Your Super Powers with the New Marvel MasterCard® featuring Cashback Rewards from Synchrony Financial and Marvel

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and Marvel Partnerships, LLC today announced the launch of the Marvel MasterCard® with cashback...

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Credit Card Program

Press Release

04/20/2016

Synchrony Financial and La-Z-Boy Extend Consumer Credit Card Program Agreement

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its private label credit card program...

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Visionworks

Press Release

05/09/2016

CareCredit and Visionworks Expand Exclusive Patient Financing Agreement

CareCredit, a leading provider of promotional healthcare financing, and Visionworks, a premier provider of eye care services, today announced the expansion of their existing exclusive agreement with...

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Synchrony

Press Release

05/25/2016

Customers Like to Research Online but Make Big Purchases in Stores, Says New Retailer Study

NEW YORK, May 25, 2016—According to a new report by Forbes Insights, in association with Synchrony Financial, "A Split Screen: Online Information and a Human Touch," customers prefer to mix technology and in-store visits for...

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PANDORA Jewelry

Press Release

06/02/2016

Synchrony Financial Extends Consumer Financing Program Agreement with PANDORA Jewelry

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and PANDORA Jewelry, a leading designer and manufacturer of hand-finished and...

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Synchrony

Press Release

06/29/2016

Synchrony Financial Invests in flexReceipts, Inc.

Synchrony Financial (NYSE:SYF) today announced a strategic investment in flexReceipts, Inc., a provider of enriched digital receipts, data analytics and customer engagement solutions. The investment was made...

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Vaughan Bassett Furniture

Press Release

06/28/2016

Synchrony Financial and Vaughan Bassett Furniture Company Extend Consumer Financing Program Agreement

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, and Vaughan Bassett Furniture Company, a leading American manufacturer of sustainable...

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Back-to-School Shoppers

Press Release

07/28/2016

Back-to-School Shoppers in Stores and Spending More

STAMFORD, Conn.--(BUSINESS WIRE)--As back-to-school shoppers hit the stores, a growing number of parents (59%) and college students (40%) indicate they are extremely confident or very confident in their own financial situation

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Container Store

Press Release

07/28/2016

The Container Store Launches Customer Financing Through Private Label Credit Card Program

DALLAS--(BUSINESS WIRE)-- TheContainer Store® (NYSE:TCS), the nation’s leading retailer of storage and organization products, today announced the launch of customer financing through its private label credit card program with Synchrony Financial

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2018 Gifting Trends

Press Release

11/20/2018

PHOTO ADVISORY: 2018 Gifting Trends by Loop Commerce, a Synchrony Solution

As the holiday season begins, GiftNow, a digital gifting platform provided by Loop Commerce, a Synchrony solution, unveils its 2018 gifting trends.

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Synchrony

Press Release

12/20/2018

Synchrony Wins HSN Credit Card Program and Deepens Strategic Relationship with Qurate Retail Group

New Long-Term Agreement Between Synchrony and HSN to Offer Consumer Financing QVC and zulily Extend Existing Synchrony Relationship

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Team Up

Press Release

01/16/2019

Synchrony and Fanatics Team Up for the Ultimate Fan Card

Synchrony (NYSE:SYF), a premier consumer financial services company, and Fanatics, the global leader in licensed sports merchandise, today announced a new strategic credit card partnership to provide fans with a new customized payment method for licensed

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Synchrony

Press Release

04/07/2014

GE Capital Retail Bank and American Eagle Outfitters Extend Long-Term Consumer Financing Program

“For nearly two decades, we’ve had the opportunity to work with American Eagle and Aerie to create customer-focused financing solutions that align with their brand and provide value to millions of their customers,” said Curtis Howse, general manager

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Forecasts Moderate 2014

Press Release

10/22/2014

Synchrony Financial Forecasts Moderate 2014 Holiday Retail Sales Growth of 3.5 Percent

Holiday sales this year are expected to grow 3.5 percent, according to Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage. This estimate is...

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GPShopper

Press Release

01/21/2015

Synchrony Financial Partners with GPShopper on Mobile Customer Engagement Platform

Synchrony Financial (NYSE: SYF), today announced a strategic investment in GPShopper, an innovative developer of mobile apps with a focus on the retail industry....

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Sam’s Club

Press Release

03/23/2015

Sam’s Club 5-3-1 Cash Back Credit Card Program with Synchrony Financial Earns PYMNTS.com 2015 Innovator Award

Less than nine months since its launch, the Sam’s Club 5-3-1 cash back credit card program, managed by Synchrony Financial (NYSE:SYF), has been recognized with a PYMNTS.com® 2015 Innovator Award for...

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Synchrony

Press Release

03/27/2015

Synchrony Financial Extends mApply Mobile Credit Applications for Payment Solutions Customers and Merchants

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with more than 80 years of retail heritage, today announced its mApply mobile credit application product offered through...

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My Home Renovator

Press Release

03/31/2015

Synchrony Financial Partners with My Home Renovator to Offer Financing Options for Home Improvement Products and Services

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer a private label credit card program...

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Guitar Center

Press Release

04/14/2015

Synchrony Financial and Guitar Center to Introduce New Consumer Financing Program

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement with Guitar Center to provide a private...

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Pep Boys

Press Release

04/15/2015

Synchrony Financial and Pep Boys Extend Consumer Financing Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its agreement with The Pep Boys – Manny, Moe...

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Mega Group

Press Release

04/16/2015

Synchrony Financial and MEGA Group USA Extend Consumer Financing Agreement

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its private label credit card financing...

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LeafGuard

Press Release

05/26/2015

Synchrony Financial and Englert LeafGuard® Introduce New Consumer Financing Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer a private label credit card program...

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ABC Warehouse

Press Release

06/02/2015

Synchrony Financial and ABC Warehouse Extend Consumer Financing Agreement

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its private label credit card financing...

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JCPenney

Press Release

06/08/2015

Synchrony Financial Integrates Private Label Credit Cards and Patented Dual Cards with Apple Pay

Synchrony Financial (NYSE:SYF) is pleased to be among the first issuers to offer private label credit cardholders the ability to add their cards to Apple Pay, preserving the value and benefits those...

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Newegg

Press Release

07/13/2015

Synchrony Financial and Top e-retailer Newegg Introduce Two New Consumer and Business Financing Programs

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer private label credit card and small...

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Retail Habits

Press Release

07/20/2015

Mobile Technology Use Among Shoppers Rises as Retail Habits Change, Synchrony Financial Study Finds

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today released findings from its 2015 Digital Study that further confirm the importance of a...

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Best Values

Press Release

07/24/2015

Confident Back-To-School Shoppers Still Look for Best Values, Synchrony Financial Study Finds

Parents shopping for back-to-school clothing and supplies for their children are confident about their finances, but still very cost-conscious and careful to find the best value, according to...

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Consumer Study

Press Release

08/19/2015

In-store Shopping Experience a Major Factor in Major Purchase Decisions, Synchrony Financial Study Finds

Even with the increasing influence of digital technology on retail habits, the in-store experience is important in all major purchase decisions, with an overwhelming majority of shoppers buying in person...

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Liners Direct

Press Release

09/10/2015

Synchrony Financial and Liners Direct Introduce New Consumer Financing Program

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to provide a consumer financing program with...

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Customer Experiences

Press Release

09/16/2015

Four Key Customer Experiences Drive Long-term Loyalty for Retailers Synchrony Financial Study Finds

When it comes to shopping behavior, price is always a key motivator.

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Digital

Announcement

09/29/2020

Synchrony Expands Arsenal of Digital Payment Technology Solutions for Partners; Provides Touchless Shopping Options for Customers

STAMFORD, Conn. – September 29, 2020 – Synchrony, a premier consumer financial services company, is rapidly deploying digital technology solutions to help ensure a safe

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Synchrony

Press Release

10/19/2020

Sam’s Club and Synchrony announced a multi-year extension of their strategic financing.

Goal is to drive incremental value to Sam’s Club Members by redesigning and enhancing the card rewards.

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GiftNow

Press Release

11/12/2020

Loop Commerce Study Finds 54% of Companies will Increase Investment in Corporate Gift Giving Over the Next 24 Months

SAN FRANCISCO – November 12, 2020 – Loop Commerce, a leading provider of Gift Experience Management (GXM) solutions...

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GiftNow

Press Release

11/24/2020

Catbird Deploys GiftNow to Enhance Digital Gifting this Holiday Season

SAN FRANCISCO, Calif.– November 24, 2020 – Loop Commerce, today announced that New York-based jewelry designer and retailer, Catbird, implemented the GiftNow® solution

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GiftNow

Press Release

12/01/2020

Dressage Extensions Implements GiftNow® to Optimize Online Gift Shopping

SAN FRANCISCO, December 1, 2020 – Loop Commerce, today announced that Dressage Extensions, a sister brand of Dover Saddlery, the largest equestrian omnichannel retailer in the United States

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GiftNow

Press Release

12/03/2020

Crocs Turns to GiftNow to Transform its Digital Gift Card Operations

SAN FRANCISCO, Calif.– December 3, 2020 – Loop Commerce today announced that Crocs, Inc., the global innovator in casual footwear for men, women and children, has incorporated the GiftNow Solution

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Synchrony

Press Release

01/13/2021

Walgreens Expands Financial Services Business Strategy, in Partnership with Synchrony and Mastercard

Walgreens is expanding its financial services offering in partnership with Synchrony and Mastercard...

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Press Release

01/21/2021

Synchrony and Mattress Firm Renew Consumer Financing Strategic Partnership

HOUSTON and STAMFORD, Conn., January 21, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, and Mattress Firm, the nation’s largest specialty mattress retailer, today announced the renewal of their strategic partnership

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Press Release

01/27/2021

NEW SAM’S CLUB MASTERCARD REWARDS PROGRAM BY SYNCHRONY UNLOCKS ADDITIONAL VALUE ON SAM’S CLUB PURCHASES

BENTONVILLE, Ark, PURCHASE, NY., and STAMFORD, Conn., Jan. 27, 2021 – Sam’s Club, (NYSE: WMT), a leading membership warehouse club, Synchrony, (NYSE: SYF), a premier consumer financial services company, and Mastercard, (NYSE: MA)

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Press Release

02/09/2021

Synchrony Renews Long-standing Partnership With 4 Wheel Parts

STAMFORD, Conn., February 9, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced a multi-year renewal with 4 Wheel Parts (4WP)

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Press Release

03/03/2021

Synchrony and Ashley HomeStore Renew Consumer Financing Program Agreement

ARCADIA, Wis., and STAMFORD, Conn. March 3, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company and Ashley HomeStore

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Gift Now

Press Release

04/28/2021

New Incisiv Research : eGift Cards Are Fastest Growing Segment of the $160B Gift Card Market

Retailers and restaurants must improve their digital capabilities to realize full value.

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Press Release

06/15/2021

GiftNow Creates Fun and Easy Online Gifting Experiences for Keys Soulcare Consumers

GiftNow is helping Keys Soulcare create distinctive gifting experiences for their consumers.

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GiftNow

Press Release

06/29/2021

Research Shows Nearly Half of Employers Plan to Increase Corporate Gifting Frequency Post Pandemic

Coresight Research and GiftNow finds U.S corporate gifting market will top $242 billion this year.

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Press Release

08/16/2021

Walgreens and Synchrony launch first of their kind retail health and wellness credit cards

DEERFIELD, Ill. and STAMFORD, Conn.– August 16, 2021 – Walgreens (Nasdaq: WBA) today introduced the new...

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Rollick Synchrony

Press Release

09/01/2021

Rollick and Synchrony Expand Powersports Financing Partnership Nationwide

AUSTIN, Texas and STAMFORD, CONN, September 1, 2021 -- Rollick Inc., the leading relationship marketing technology...

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Press Release

11/22/2021

GiftNow Partners with Peet’s Coffee to Make it Easier to Give the Gifts...

STAMFORD, CT – November 22, 2021 – Peet’s Coffee® is making its roasted-to-order coffees available for...

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Press Release

12/16/2021

E-commerce Revenue Prior to Cyber Monday Increased Year-Over-Year According to New studioID...

STAMFORD, CT – December 16, 2021 – The results of a new studioID survey conducted in the first week of December...

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Synchrony

Press Release

12/15/2021

Synchrony Invests in Skipify to Transform Digital Commerce

Synchrony’s strategic investment in Skipify enables merchants to offer an instant, one-tap checkout solution.

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Press Release

01/17/2022

Synchrony Partners With Pawlicy Advisor To Offer First-of-its-kind Pet Healthcare Financing Option

STAMFORD, CT – January 17, 2022 – Synchrony (NYSE:SYF), a premier consumer financial services company, and Pawlicy...

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Press Release

03/08/2022

Synchrony Car CareTM Lets Customers “Charge” Electronic Vehicle (EV) Refills

STAMFORD, Conn. March 8, 2022 – Committed to address rising environmental concerns and government legislation, Synchrony (NYSE: SYF)...

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MobileWallet

Press Release

08/03/2016

Synchrony Financial Reveals Five Retail Trends That Keep Consumers Happy and Retailers Growing

Study Shows New Trends and Consumer Preferences that Impact Retail Sales

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Major Purchase 2016

Press Release

09/29/2016

Access to Deals and Information Drives Faster Major Purchase Decisions

Empowered with research, reviews and real-time discount information, shoppers making purchases of $500 or more are more decisive and deal-oriented than ever before, according to Synchrony Financial’s Fifth Annual Major Purchase Consumer Study.

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Press Release

09/01/2022

Sleep Number and Synchrony Renew Long-Term Partnership to Deliver Next Level Customer Experience

Building on a nearly 20-year relationship, the companies will leverage advanced insights and technology to drive consumer demand and growth

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Synchrony

Press Release

10/04/2022

New Coresight Research Study Unwraps Eight Insights for Retailers to Consider this Holiday Gifting Season

Top factors influencing shoppers’ purchases are product price, timing of promotions, shipping costs, and free returns

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Press Release

11/16/2022

Belk and Synchrony Expand Financing Options for Customers

Expanded Partnership Adds Buy Now, Pay Later Installment Loans To Belk Financing Options In Store

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Press Release

01/11/2023

Bassett Furniture and Synchrony Partner on Multi-Year Financing Program

Synchrony today announced that they are reestablishing a partnership with Bassett Furniture to launch a multi-year financing program.

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Press Release

01/25/2023

Synchrony and Rooms To Go Renew Consumer Financing Partnership To Create Omnichannel, Personalized Shopping Experience

Synchrony and Rooms To Go today announced the renewal of their strategic financing partnership.

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Synchrony

Press Release

03/27/2023

Synchrony Study Reveals Future Shoppers Seek Connected, Curated and Convenient Shopping Experiences

More than 80 Percent of Shoppers Expect Hyper-Curated In-Store Experiences by 2030

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Press Release

06/22/2023

Synchrony and CCA Global Partners Renew Consumer Financing Partnership

Multi-Year Agreement Reaffirms Synchrony’s Commitment to Offering an Advanced and Streamlined Financing Experience to CCA’s Member Businesses

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Synchrony

Press Release

07/17/2023

At Home and Synchrony Expand Financing Options and Mobile Capabilities for Customers

Expanded Partnership Offers Qualifying Customers Synchrony Pay Later Loan Product and Mobile Wallet Provisioning

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Customer Experience

Press Release

10/22/2018

Synchrony Harnesses AI to Transform Customer Experience

Synchrony, a premier consumer financial services company, is deploying new artificial intelligence (AI) technology to enhance payment, shopping and credit experiences for customers.

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Synchrony

Press Release

11/28/2018

Majority of Americans Want to Buy Online and Pick-up In-store to Reduce Holiday Shopping Stress This Year

NEW YORK--(BUSINESS WIRE)--GPShopper, the leading mobile commerce and engagement platform for retailers that want to create custom app experiences for customers, released new research into consumers’ holiday shopping preferences and found that Americans

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Synchrony Study

Press Release

03/04/2019

New Synchrony Study: AI Emerging as Imperative for Nation’s Retailers

MARCH 4, 2019 - STAMFORD, Conn. – To better understand the transformative effect of artificial intelligence (AI) in the retail industry, Synchrony today released a study, done in partnership with Oxford Economics.

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Venmo’s First-Ever Credit Card

Press Release

10/17/2019

PayPal and Synchrony Expand Relationship to Launch Venmo’s First-Ever Credit Card

STAMFORD, Conn. & SAN JOSE, Calif. – PayPal Holdings, Inc. (NASDAQ: PYPL) and Synchrony (NYSE: SYF) today announced an expansion and extension of their strategic consumer credit relationship.

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Synchrony

Press Release

10/28/2019

Synchrony Drives Radically Simple Customer Experiences

LAS VEGAS, Oct. 28, 2019 – MONEY 2020 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced more seamless and streamlined experiences for its customers...

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Norwegian Air Co-Branded Credit Card

Press Release

11/05/2019

Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.

NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer..

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Rollick and Synchrony Partner to Help Dealers

Press Release

06/25/2020

Rollick and Synchrony Partner to Help Dealers Enhance and Grow Powersports Sales

AUSTIN, TX and STAMFORD, CONN June 25, 2020 - Rollick, founders of the GoRollick vehicle buying marketplace for some of the largest...

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 Loop Commerce

Press Release

07/23/2020

Spiceology Partners with Pixlee and Loop Commerce to Launch "Coworkers Connecting Through Cooking" Initiative

July 23, 2020, SPOKANE, WA – Spiceology, Inc., the fastest-growing privately held spice company in America, today announced partnerships with Pixlee and Loop Commerce

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Press Release

05/31/2023

Synchrony and JTV Extend Credit Card Program

Synchrony and JTV, the national jewelry retailer and broadcast network, today announced the renewal of a strategic partnership first launched in 2018.

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P.C. Richard & Son

Press Release

01/21/2016

Synchrony Financial and P.C. Richard & Son Extend Consumer Financing Program

Synchrony Financial, (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its longtime relationship with P.C....

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P.C. Richard & Son

Press Release

03/28/2019

Synchrony and P.C. Richard & Son Extend Strategic Financial Services Partnership

Synchrony (NYSE: SYF), a premier consumer financial services company, today announced it has extended an exclusive multi-year consumer financing program for P.C. Richard & Son, a leading family-owned and operated appliance and electronics company.

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CFMOTO

Press Release

11/07/2016

Synchrony Financial to Provide Exclusive Powersports Consumer Financing Program for CFMOTO

ynchrony Financial (NYSE: SYF), a premier consumer financial services company, today announced a multi-year agreement to be the exclusive provider of consumer financing for all new and used CFMOTO brand ATVs, UTVs and Side-by-Side products sold in the Uni

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Cautious but Climbing

Press Release

10/20/2014

Cautious but Climbing: Synchrony Financial’s Third Annual Major Purchase Consumer Study Shows Confidence on the Rise

Consumer confidence and willingness to make a major purchase is on the rise, according to Synchrony Financial’s 2014 Major Purchase Consumer Study*. Of all shoppers surveyed, four out of 10 indicate a...

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Press Release

04/22/2022

Sam’s Club and Synchrony Announce Rewards for Electric Vehicle Drivers

Sam’s Club Mastercard Cardholders Can Now Earn More Sam’s Cash on Electronic Vehicle Charging Nationwide.

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Lessons learned

Press Release

03/20/2015

Lessons learned from Holiday 2014: 5 Things to Know

The U.S. Census Bureau Retail Trade Survey reported total Holiday sales for 2014 increased 4.2% (excluding gasoline) or 2.1% (including gasoline). The trends that drove this increase will no doubt influence...

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Press Release

11/16/2021

Unpacking Holiday Gifting: Coresight Research Study Reveals Digital Gift Shopping...

STAMFORD, Conn. – November 16, 2021 – A new Coresight Research study on American shopping trends...

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Progressive

Announcement

08/12/2020

Progressive enters the rapidly growing voluntary benefit market by expanding pet health insurance plan offering

MAYFIELD VILLAGE, Ohio, and Boise, Idaho – August 12, 2020 – Progressive is entering the voluntary benefits market through a relationship with Pets Best

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Press Release

11/06/2023

New Synchrony Learning Center Expands to Serve Hundreds of Thousands of Small Businesses and Healthcare Providers

Synchrony today announced the launch of the Synchrony Small Business Learning Center, a new digital learning platform designed to help Synchrony’s small business partners.

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Press Release

11/27/2023

Synchrony Study Reveals More Shoppers Value In-Store Retail Experiences, Financing Options for Large Purchases

Company’s Ninth Major Purchase Journey Study Shows In-Store Shopping Experiences Still Essential Post-COVID, Bucking Online Shopping Trend

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Press Release

01/17/2024

Synchrony Browser Extension Aims to Drive Faster, Easier, and More Secure Online Checkout with Synchrony Cards

Trial With Synchrony General Purpose Credit Cards to Test Viability of Browser Extension

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Press Release

05/22/2024

Virgin Red Announces New Multi-Year Partnership with Synchrony and Mastercard to Launch U.S. Credit Card Program

First-ever Virgin Red Rewards credit card will offer consumers the opportunity to boost their Virgin Points balance with Virgin companies, among other perks and rewards from across the Virgin Group

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Press Release

10/30/2024

JCPenney and Synchrony Extend Long-Term Financing Partnership with Multi-Year Contract Renewal

Expanded Partnership Adds Buy Now, Pay Later Installment Loans to JCPenney Financing Options

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4 technologies

Video

02/11/2019

Tech That's Changing the World of Shopping

Where and how consumers shop is changing rapidly thanks to advances in technology. Four technologies, including biometrics, artificial intelligence, voice assistants and virtual and augmented reality, are changing the game for frictionless payments.

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The Speed of Commerce

Video

11/30/2018

Moving at the Speed of Commerce

The convergence of technologies such as voice assistants and smartphones, along with AI-powered data and privacy and security tools, is fueling faster, more integrated and more contextual shopping experiences. Executives from Synchrony and Amazon Pay

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Shopping Anytime, Anywhere

Video

09/19/2018

Contextual Commerce: Shopping Anytime, Anywhere

Contextual commerce is making that our new reality.

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Woman shopping in retail store

Video

11/07/2019

AI and Loyalty Are a Virtuous Cycle

AI brings personalization. And personalization brings loyal customers... which brings even more personalization. Let the virtuous cycle begin.

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Video

11/07/2019

The In-Store Experience Is Still in Demand

Despite the rise of e-commerce, 80% of shopping is still done in store. Learn how brands are attracting in-store customers through immersive in-store shopping experiences.

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Social commerce icons dress, high heel shoe, tie and watch

Video

11/07/2019

Social Commerce Delivers on Diversity

The new window-shopping is happening on a device. Learn how social media helps consumers browse items and discover new retailers.

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Store and shopping bag icons

Video

11/07/2019

Checkout-Free Stores Promise Greater Convenience

Walk in. Grab item. Walk out. When it comes to in-store checkouts, it may be time to make an upgrade.

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Video

01/06/2020

The State of Taking Friction Out of Shopping

Technology and data have the power to completely revolutionize the way we pay.

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The State of Voice Technology In Retail

Video

06/16/2020

The State of Voice Technology In Retail

Our everyday is evolving, and so are customers’ buying experiences. Voice technology may have a broader role in connecting you to consumers.

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Drive customer loyalty

Video

08/06/2018

Driving Loyalty Through Personalized Shopping Experiences

Shoppers are more informed than ever before. Microsoft Global Retail Director Karen Garrette says data can help retailers create personalized experiences that build loyal relationships.

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WhitePaper

08/02/2018

Understanding Generation Z: Shopping and Retail Habits

Insights on their spending patterns

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WhitePaper

02/10/2017

How to design the perfect retail customer experience

Today’s consumers demand custom experiences as part of their everyday lives — especially when shopping.

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WhitePaper

10/25/2016

Retail Technology: A Snapshot for Retailers

In-store technology and its implications for retailers and shoppers

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WhitePaper

10/20/2016

Driving Shopper Engagement through Digital Technology

The sixth annual Synchrony Financial Digital Study

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WhitePaper

09/15/2016

The Affluent Household: A Segment on the Rise

Insights on this key, fast growing consumer segment

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WhitePaper

06/15/2016

A Day in the Life of a Smarter Shopper

A Day in the Life of a Smarter Shopper

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WhitePaper

01/28/2016

The Lines Between the Consumer Internet and IoT are Blurring Fast

As retailers look to personalize shopping experiences for their customers, the realm of the "consumer Internet" is looking more and more like the "internet of things."

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WhitePaper

12/21/2015

Beware of Holiday Email Scams

This holiday season, consumers can expect to experience a substantial spike in cyber-attacks beginning the day before Thanksgiving lasting well into the New Year.

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WhitePaper

12/08/2015

Shoppers' Little Helper: Mobile Tech

POLL: FROM COMPARING PRICES TO TAKING PRODUCT PICTURES, MOBILE IS A PART OF PURCHASING PATH

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WhitePaper

11/06/2015

How beacons work and why they matter

Retailers are using technology in new ways to improve the shopping experience at their stores. One key component of this is beacons, which use a person's mobile device to customize the shopping experience.

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WhitePaper

10/28/2015

Segmentation Strategies for Retailers

Leverage customer insights to drive profitable growth

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WhitePaper

09/24/2015

The Retail Customer Experience

When it comes to shopping behavior, price is always a key motivator.

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WhitePaper

08/19/2015

Balancing Multi-Generational Retail Strategies

Millennials, Boomers and the changing retail landscape

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WhitePaper

05/20/2015

Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping

Synchrony Financial has an Entire Lab Dedicated to Revolutionizing Mobile Shopping

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WhitePaper

03/14/2018

Synchrony at Shoptalk 2018

The Synchrony Trend Spotter Five Retail Trends to Watch in 2018

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WhitePaper

03/18/2019

The Synchrony Trend Spotter

The transformation in retail is driven mainly by technology and artificial intelligence. Read on to discover five top trends that are changing the way people shop—now and into the future.

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WhitePaper

01/14/2016

Find Out How Mobile is Enhancing the Way People Shop

Retail shoppers are relying more on digital technology than ever before. It affects everything from where they shop to what they buy to how they pay.

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WhitePaper

03/28/2018

Synchrony at Women in Retail Leadership Summit 2018

Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.

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WhitePaper

08/03/2018

Understanding Generation Z: An Overview

Insights on their behavior

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WhitePaper

03/04/2019

Shopping for AI

Our survey findings show that retailers are making meaningful strides in their digital transformation efforts, with AI-powered technologies an increasing focus.

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WhitePaper

07/01/2018

Retail Consumers Adopt New Technology

The 2018 Synchrony Digital Study uncovers the evolving landscape of digital shopping and payments.

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Loyalty is hot Hot HOT

Article

05/24/2019

Loyalty is hot Hot HOT

The summer season is prime for retailers to tailor loyalty programs. Summertime. The air is warmer. The days are longer. Perfect for barbeques, enjoying the outdoors, and everyone’s favorite pastime: shopping?

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The gift of easier giving

Article

07/02/2019

The gift of easier giving

If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift...

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Buy and Sell buttons shown with a computer cursor and an illustration of a thief

Article

10/29/2019

6 Ways to Keep Your Digital Savings and Spending Safe

As Americans spend more and more time online, their money is following them onto the web. Money now lives on shopping websites, in online bank accounts...

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Article

10/16/2020

How A.I. Can Unlock the Opportunities of a New Shopping Era

Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help.

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Article

12/16/2021

The Future of Contactless Payments is Already Here

How likely are you to use contactless payment while shopping? Are you concerned about making purchases with your phone?

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Article

03/09/2022

Tips for small businesses to plan and prepare for the year ahead

The retail landscape is ever-changing and running a successful business means planning and evolving your strategies. By staying ahead to provide what today’s shopper wants, you can help keep your business strong, engage with customers, and keep making t

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Consumer Financing

Article

06/28/2022

What is Consumer Financing? Benefits, Examples and How to Start

When it comes to how they purchase and pay for items, consumers have more choices than ever before. As businesses look for more ways to improve the shopping experience, programs that spur bigger sales and improve the customer experience offer serious valu

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Customer Forward Tech

Article

08/05/2022

How Synchrony Uses Tech To Create Great Customer Experiences

Consumers want—and expect—convenience. Whether in-person, in-app or online, a smooth purchasing experience equals a happy customer.

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Three Holiday Shopping Trends Retailers Should Expect in 2022

Article

10/12/2022

Three Holiday Shopping Trends Retailers Should Expect in 2022

The 2022 holiday shopping season may indeed be the most wonderful time of the year for retailers. Though shoppers are concerned about inflation, they are upbeat about giving — and many are budgeting for big holiday spends.

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4 Tips to Help Increase Sales for Retailers This Holiday Season

Article

11/10/2022

4 Tips to Help Increase Sales for Retailers This Holiday Season

Consider these trends when crafting your company's strategy for the extra-long 2022 holiday season.

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Article

09/16/2019

Digital Study Recap 2019

In April 2019, Synchrony conducted a study to track and better understand adoption and interest in new retail technology and gain...

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Article

04/06/2023

Three Trends Retailers Won’t Want to Miss in 2023

Retail is at an inflection point. The past few years brought dramatic change to the industry driven by a need for meaningful, profitable omnichannel experiences. Consumers are shopping on the go in non-traditional formats and need the ability to make seam

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Article

08/17/2023

The Rise of the Consumer

The relationship between consumers and brands is rapidly changing in the post-COVID environment. Consumers are looking for more control1, and a more personalized experience where brands make them feel special. They want brands to demonstrate their investm

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Article

03/22/2022

Small Businesses Can Deliver Big with Synchrony

Retail is always evolving, but one thing remains true: retailers and small businesses who can meet the needs of their customers — and say “yes" more often — grow faster.

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Build to Lead

Article

09/14/2022

Built to Lead

2022 has proved itself a unique year. This on the heels of a few unique years before it - which may be the understatement of the decade. Market dynamics and consumer expectations are rapidly evolving. Supply chains remain strained.

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Synchrony

Article

11/20/2023

Synchrony’s 2023 Major Purchase Study: Research & Trends

Read the findings from Synchrony’s 2023 Major Purchase Study. Learn about recent buying behavior across 13 different shopping categories.

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Article

07/18/2024

Synchrony Sparks Shopping Inspo Powered By Gen AI

At Synchrony, we are constantly innovating to enhance our consumer experience.

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